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SHIPPING POLICY

Last updated: July 28, 2026

Thank you for visiting Preganica. Below you will find information about our shipping practices.

WHERE WE SHIP
We ship worldwide to most countries and regions.

PROCESSING TIME
Orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.

SHIPPING TIME
Estimated delivery times after dispatch:
- Australia: 3–7 business days
- United States & Canada: 7–14 business days
- United Kingdom & Europe: 7–14 business days
- Asia Pacific: 5–12 business days
- Rest of the World: 10–21 business days

Please note that delivery times are estimates and may vary due to customs, weather, or carrier delays.

SHIPPING COSTS
Shipping costs are calculated at checkout based on your location and order weight.

ORDER TRACKING
Once your order has been shipped, you will receive a confirmation email with a tracking number.

CUSTOMS & DUTIES
International orders may be subject to customs duties and taxes, which are the responsibility of the customer. Preganica is not responsible for any customs delays.

LOST OR DAMAGED PACKAGES
If your package is lost or arrives damaged, please contact us immediately at support@fenicia.store and we will work to resolve the issue.

CONTACT
Email: support@fenicia.store
Address: Eastward Road, Rangeway, Western Australia 6530, Australia